Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our online platform and services. SwissRoadAccess provides digital toll access registration and related services.

Information We Collect

We collect information necessary to provide our services. This includes:

Vehicle details, such as license plate numbers, required for registering digital vignettes and providing monitoring services.
Information related to the activation date of the vignette.
Payment information to process transactions.
Contact information, if provided, to send service-related communications like expiry reminders.
Information about your use of our site, collected automatically through cookies and similar technologies, such as IP address, browser type, pages visited, and usage patterns.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate the services you request, including registering digital vignettes, processing payments, and sending reminders.
To improve, maintain, and optimize our site and services.
To communicate with you regarding your use of the service.
To ensure the security and integrity of our platform.
To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

The necessity of processing for the performance of a contract with you (e.g., providing the vignette registration service).
Your consent, where applicable (e.g., for optional marketing communications).
Our legitimate interests in operating and improving our services, provided these interests are not overridden by your data protection rights.
Compliance with legal obligations.

Data Sharing

We may share your personal information with third parties only in specific circumstances:

With payment processors to complete your transactions.
With service providers who assist us in operating our platform and providing services (e.g., hosting providers, analytics providers), under strict confidentiality agreements.
When required by law or to respond to legal process, such as a court order or government request.
To protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a merger, sale, or acquisition of all or a portion of our business, provided the receiving entity agrees to protect your privacy in a manner consistent with this policy.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include:

The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal information.
The right to request the erasure of your personal information.
The right to object to the processing of your personal information.
The right to request restriction of processing of your personal information.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below. We may ask for proof of identity before responding to your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our site, analyze traffic, and improve user experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us by post at the following address:

SwissRoadAccess
Industriestrasse 21
8404 Winterthur
Switzerland